Deployment options
Cloud, Pro and Pro + Cloud hybrid
The main choice is where the system lives. That determines the payment model, IT infrastructure requirements, and how your team works.
Recommended SaaS
Shelter Cloud
Cloud-based PMS running in the browser. Server and updates on our side. Monthly subscription.
Learn more → On-premise
Shelter Pro
Stationary PMS installed on the hotel server. Full data control, deep process customization. Perpetual license.
Learn more → Hybrid
Pro + Cloud
Pro runs on-premise, Cloud extends it with cloud capabilities. Unified data contour, seamless team workflow.
Learn more →Detailed comparison
| Cloud | Pro | Pro + Cloud | |
|---|---|---|---|
| Deployment model | Cloud (SaaS) | Hotel server | Hotel server + cloud |
| Licensing | Monthly subscription | Perpetual license | Perpetual + subscription |
| Optimal room count | 20–200 rooms | 50+ rooms | 50+ rooms |
| Data storage | Shelter DC in Russia | On hotel server | On server + cloud sync |
| Works without internet | No | Yes | Yes (Pro contour) |
| Remote manager access | Yes | Limited | Yes |
| Cloud updates | Automatic | — | Automatic |
| Pro updates | — | By client schedule | By client schedule |
| OTA channels | 50+ | 50+ | 50+ |
| Mobile Concierge | Yes | Yes | Yes |
| Medicine (sanatoriums) | Optional | Yes | Yes |
| SPA / Restaurant | Optional | Yes | Yes |
| Multi-property | Yes | Yes | Yes |
| REST API | Yes | Yes | Yes |
| Average implementation | 1–2 weeks | 3–6 weeks | 4–8 weeks |
Not sure which edition fits you?
Tell us about your property — we'll recommend the right edition and module set for your operations.